Support
Why choose Jaga?
Every project has its own unique heating, cooling and ventilation requirements. We work with you to understand the vision, challenges, objectives, and needs for each project, using our expertise to create the right solution.
UK support team
Our Jaga support team consists of experienced customer service specialists and skilled technicians with extensive expertise. We offer comprehensive assistance with design, drawing, specifications, installation, and ensuring the efficiency and sustainability of HVAC systems.
Award-winning customer service
Our customer service is recognized as exceptional within our industry, consistently achieving customer satisfaction rates above 90%. We've also been awarded silver at the National Customer Experience Awards for our dedicated and rigorous approach to client care.
Full project support
We provide full end to end project support, from assisting in initial design and specification, project management, logistics support, systems training and maintenance advice.
Technical resources
We back up our in-house technical expertise with a wide range of support materials, including BIM files, performance declarations, CAD drawings, and installation guides. Plus, we regularly share blogs with insights on regulatory topics to help you stay informed.